We want you to enjoy your time with us and will do everything possible to ensure it runs smoothly, however the following Terms & Conditions must be taken into account and adhered to at all times.
1. 10% deposit must be paid within 14 days of initial booking, unless a late booking or otherwise agreed by Management.
2. Full amount must be made either 7 days before the date of the booking or given to the Chauffer in cash upon arrival. If full payment has not been made we reserve the right not to carry out the booking.
3. Any cancellations made within 14 days of the booking date will be charged at 50% of the total booking fee. Cancellations made within 7 days of the booking will be charged at 75% of the total booking fee.
4. Any damange to the vehicle, including sickness, will incurr a minimum standard fee of 100.00 payable by the person making the booking. If the cost to repair the damage is above this amount you will be liable to pay the actual cost of the repair.
5. Any damage caused by a third party due to incitement by either you or your guests will be charged to the person making the booking.
6. Broken glasses will be charged at 5.00 each.
7. No smoking in the vehicle at any time.
8. No standing on the seats.
9. No food allowed in the vehicle.
10. We will obviously endeavour to reach you in good time, however we cannot be held responsible for arriving late / missed connections due to adverse weather conditions or traffic incidents.
11. The maximum number of passengers we can carry is 8. Please do not ask the drivers to exceed this limit as we would then be operating illegally and as a business who has your own personal safety at the forefront are not and will not be prepared to take this risk.
12. Foul and abusive language towards the drivers will not be tolerated. Consistent misbehaviour will result in termination of the Contract and no refund will be paid.
13. Booking times must be strictly adhered to. Any additional time will be charged and must be paid in cash to the driver (unless the delays are caused by adverse weather conditions or traffic problems, etc). Extreme delays without contact to the Company could result in the contract being terminated and no refund will be paid. |
